Returns Policy

Returns Policy

You may return ALL new, unopened items within 14 days of delivery for a full refund. We'll also pay the return delivery cost IF the return is a result of OUR error (you received an incorrect or defective item, etc.).

·         Returned goods must be in their original condition and packaging.

 

Refund Policy

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. 

You should expect to receive your refund within 14 days of giving your package to the return shipper, however, in many cases you will receive a refund alot quicker. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 7 business days).

·         If you need to return an item, simply email us at: sales@xlstraps.com, confirm your order number and the reason for return.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Delivery We can ship to virtually any address in the world. Note that there may be restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

·         Delivery costs will be clearly displayed on every item and again before you proceed to make payment.

 

Payment Methods

Accepted methods of payment: Debit card, Credit Card, (Visa, Maestro, Electron, Solo, Mastercard) Payments are processed via PayPal but an account is NOT needed.

 

Description of Products

Each product purchased is sold subject to its Product Description. We will take extreme care to ensure that all details, descriptions, pictures and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.